![]() Open the screenshot and make sure it's readable. If necessary, enlarge the window so that all of the contents are showing.įollow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Click that heading twice to sort the contents by date with the newest at the top. There should be a column in the Finder window headed Date Modified. If the folder does open, press the key combination command-2 to select list view, if it's not already selected. If the folder isn't found, go to the next step. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:įrom the menu bar and paste into the box that opens by pressing command-V. That will disable the malware temporarily. If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. Also, some websites carry intrusive popup ads that may be mistaken for adware. ![]() That's not malware and it may not show up. Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything. This easy procedure will detect any kind of adware that I know of. If those instructions don't work for you, or if you have trouble following them, see below. Some of the most common types of adware can be removed by following Apple's instructions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. Uninstall all extensions you don't know you need, including one called "GoldenBoy," if it's present. ![]() Also remove anything else in that folder that you don't recognize. Look for an application with a name like this:Īnd move it to the Trash, if present. This is not the usual Applications folder, but a different one inside your home folder. Open this folder in the same way as above: Open the Applications folder in the Finder.ħ. Important: You can't delete applications by trying to drag them from the Dock or the LaunchPad. Move to the Trash items with any of these names: Don't remove the subfolder named "WebKit".Ħ. Look for subfolders with either of these names:Īnd move them to the Trash, if present. If so, move those subfolders- not the "Application Support" folder-to the Trash.Ĥ. ![]() Inside it there may be subfolders with any of these names: The trojan will now be inactive, but there are a few more components of it that should be cleaned up.Ī folder named "Application Support" will open. Move any such files to the Trash and close the Finder window. Inside the folder you just opened, there may be files with a name beginning in any of the following ways: A folder named "LaunchAgents" will open.Ģ. You may not see what you pasted because a line break is included. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:įrom the menu bar and paste into the box that opens by pressing command-V. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.ġ. This procedure works as of now, as far as I know. Malware is always changing to get around the defenses against it. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less. Don't use any kind of "anti-virus" or "anti-malware" product on a Mac.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |